Core Product Value for Startups

Your startup has customers. Now you need to know why! A short Adaptive Survey® will help you identify your most engaged customers and uncover benefits they enjoy including those you never even imagined. In additional you can glean actionable improvement ideas needed by lapsed customers – even if only one person mentions it. CloudMR’s Adaptive Survey® Technology is designed to gather open-ended improvement suggestions from your early adopters and prioritize them using our patent-pending crowd-sourcing technique. It delivers specific actionable improvements along with general areas that need the most attention.

Here is what a typical product-value survey looks like using Adaptive Survey® Technology®.

1. A Satisfaction Question: How satisfied are you with XYZ Product?
2. An Adaptive Question® Among Those Not Satisfied: What should we add, change or delete from XYZ product to increase your level of satisfaction?
3. An Adaptive Question® Among Those Satisfied: What would you say are the key benefits of using XYZ Product?
4. Give them a chance to say anything that they want: If you have other comments for the XYZ Product development team, please enter them here.

That’s it. These four questions deliver the information you need to understand the benefits and improvements needed to move forward. Assuming you get 300 or so responses, the Adaptive Question® will deliver about 100 prioritized improvement suggestions. Our system also groups all suggestions using a patent-pending crowd-sourcing technology that will identify the general areas that need more resources. The output looks like this.